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loyalty programs benefits - article by QIVOS

Understanding the value of loyalty programs

Loyalty programs are powerful and effective tools for brands, offering numerous benefits. They help businesses drive more meaningful and lasting relationships with their customers and increase sales. Launching a loyalty…

Customer experiences

How to deliver great customer-first experiences

Nowadays shoppers expect high levels of customer satisfaction and demand seamless customer experiences whenever and wherever they interact with brands. According to Salesforce, 75% of consumers expect a consistent experience…

QIVOS ebook Customer Insights

[eBook] How to master customer insights in 4 steps

In the age of the customer, consumers generate massive amounts of data whenever and wherever they interact with brands. Although companies can use insights to better understand their customers, most…

Omnichannel loyalty programs

Why you need omnichannel loyalty programs

As the lines between communications channels are blurring more and more every day, marketing professionals are struggling to deliver consistent and personalized shopping experiences to customers. Today’s empowered customers are…