Category CRM 14 articles to read

QIVOS blog post about BOPIS and retail challenges

BOPIS: Driving memorable experiences in 2019

Today more and more shoppers are using stores as pickup points. In fact, according to a survey by Adobe, the number of the shoppers that opted for this Buy Online/Pick…

Unified customer data

Benefits of unified customer data

The overall consumer behavior has changed significantly, forcing brands to rethink their strategy and adapt a unified approach to properly use all the information available and deliver personalized customer experiences. …

How to avoid duplicates harming your loyalty program

Successful consumer loyalty programs hinge on having reliable, accurate, and trusted data. Large amounts of inaccurate contact data make loyalty programs less effective and not cost effective to the organizations.…