[Whitepaper] How mobile payments impact loyalty
According to Forrester mobile payment transactions in the US will grow to $282.9 billion by 2021. Mobile payments along with the new payments methods are transforming the customer journey and…
Transforming Retail with AI technology
In the age of the customer where consumers are ultra-connected, their needs and expectations are actively growing. In order to win today’s demanding customers and meet their high expectations for…
5 factors that will make or break your customer loyalty
Excelling at customer loyalty is a marathon, not a sprint. Modern businesses have already identified the importance of building customer loyalty and have prioritized their actions towards this approach. In…
Getting ready for the GDPR
The European General Data Protection Regulation (GDPR) deadline is officially set for May 25, 2018, forcing every business that is collecting, handling and analyzing personal data in the European Union…
10 surprising facts about customer loyalty you need to know
Building customer loyalty is crucial to maintaining a successful and profitable business. Especially today, where customers are more demanding and their expectations are rapidly growing, forcing businesses to deliver customer…
7 reasons for a loyalty program to fail
Customer loyalty and rewards programs aim to boost customer engagement, enhance customer experience, drive repeat purchases and maximize ROI. However, many brands today face difficulties reaching these targets and the…
Global e-commerce trends [INFOGRAPHIC]
Technology advancements are transforming the e-commerce industry in many ways. The latest e-commerce trends are forcing online retailers to find effective ways to overcome these new challenges, while customers are…
6 rewards that drive customer engagement
The best customer loyalty programs don’t just engage with and reward shoppers when they make purchases. They also give points for a variety of different actions. Rewarding your loyal customers…
E-commerce in Greece
The e-commerce market in Greece is growing and businesses should take into consideration these interesting e-commerce facts. How many internet users make purchases online via their mobile? Which is the most…
10 facts about AI you need to know
Artificial intelligence (AI) is here to stay. If you haven’t already decided whether AI is essential to your business, these 10 mind-blowing facts will change your way of thinking. Technology firms…