Category E-COMMERCE 36 articles to read

How can Loyalty Campaign Management improve the customer experience

Konstantina Batzaki

September 14, 2021

0

CRM

E-COMMERCE

Fashion Loyalty Marketing Sales

Today’s consumers are well informed and always connected, which means they turn to their mobile phones for almost everything. Mobiles are not just a device anymore. They have become a…

Why Netflix is a competitor of retailers?

Konstantina Batzaki

August 31, 2021

0

CRM

E-COMMERCE

Fashion Loyalty Marketing Sales

Nowadays, the customer experience is being more and more evolved. The consumers are well informed, and their customer journey becomes personalized. So, the marketing approach should be based on “Get…

Back to School: a key time-introduction to a new normality

Konstantina Batzaki

August 4, 2021

0

CRM

E-COMMERCE

Fashion Loyalty Marketing Sales

While the world is opening back up gradually after a global pandemic, retailers and brands expect to get back to normalcy. The back-to-school season will likely be one of the…

How to improve e-commerce customer experience

Marianna Papazisi

July 16, 2021

0

CRM

E-COMMERCE

Fashion Loyalty Marketing Sales

The e-commerce environment is changing, and so are shopping behaviors. E-commerce had risen tremendously in these 12 months and is now on the expected decline. However, consumers are used to…

Engage with your customer through a consistent methodology

Marianna Papazisi

June 29, 2021

0

CRM

E-COMMERCE

Fashion Loyalty Marketing Sales

Taking into consideration that today’s shoppers demand holistic attention from the brands they prefer, customer loyalty is the key driver for the brands’ profitability. Thus, companies should invest in customer…

Know your customer, through brand loyalty

Marianna Papazisi

May 28, 2021

0

CRM

E-COMMERCE

Fashion Loyalty Marketing Sales

Marketers are probably already familiar with the fact that investing in first-party customer data collection is the next best step that an organization can take to withstand the changing digital…

Go beyond points, focus on customer experience

Marianna Papazisi

May 28, 2021

0

CRM

E-COMMERCE

Fashion Loyalty Marketing Sales

As the retail market continues to grow rapidly, brands are struggling to find new and more effective ways to reach and maintain their customers. Many companies are already in the…

A deep dive into CX strategy: Click in Shop and VIP treatment

Marianna Papazisi

February 26, 2021

0

CRM

E-COMMERCE

Fashion Loyalty Marketing Sales

There has been a growing interest in focusing on the consumer experience. Retailers notice that consumers are becoming more demanding, and they are expecting comfort and immediate satisfaction. Consumers are…

Let’s talk about the appropriate use of customer data

Marianna Papazisi

January 25, 2021

0

CRM

E-COMMERCE

Fashion Loyalty Marketing Sales

It is true, where there is smoke, there is fire. The technology field and especially the customer data collection has been on fire for a long period. The Social Dilemma,…